Collection And Use Of Information

In order to provide Baijoo Niwas services to our customers, we require Information regarding our customers’ users. This includes name, address, email address, telephone number, credit card information, and, depending on the Baijoo Niwas services ordered, other information that can be used to identify and contact you.

We use this Information in the following ways:

  • to establish your user account, which enables you to use our services;
  • to contact you regarding important information about your account, including notices and updates;
  • to provide you with additional materials regarding the services that you have requested or connect you with a representative of Baijoo Niwas, if necessary; to respond directly to your questions, comments or requests for support; to analyze site usage, to improve and customize our web sites and service offers, and to improve our marketing and promotional efforts; to compile aggregate user profile data, such as geographic information, role-related information and zip code, which are used for market analysis; to enforce our agreements with you, including our license agreements, terms of use, and this Privacy Policy; and
  • to bill or process other accounting/administrative matters in connection with Baijoo Niwas services.

The administrative and/or billing contact information provided in connection with Baijoo Niwas services may be used to contact Customer or its representatives about its subscription, its opinions about the pre-release Services, or its interest in continuing the account after commercial release of the services.

Additional Uses

If you use the email links on Baijoo Niwas Sites to contact us directly, we may use your comments to improve Baijoo Niwas Sites and our services. Baijoo Niwas or its services providers may automatically track certain Information about your use of the Baijoo Niwas Sites, for example logging IP addresses or other Information for system administration purposes, and monitoring any illegal use of the services. This Information will be analyzed to constantly improve the value of the materials and services available on Baijoo Niwas Sites. Other Information about your usage may be logged and used, such as Internet service provider and browser type, in order to analyze usage trends and broad demographic Information.

We use data collection devices such as “cookies” on certain pages of the Website to help analyse our web page flow, measure promotional effectiveness, and promote trust and safety. “Cookies” are small files placed on your hard drive that assist us in providing our services. We offer certain features that are only available through the use of a “cookie”. We also use cookies to allow you to enter your password less frequently during a session. Cookies can also help us provide information that is targeted to your interests. Most cookies are “session cookies,” meaning that they are automatically deleted from your hard drive at the end of a session. You are always free to decline our cookies if your browser permits, although in that case you may not be able to use certain features on the Website and you may be required to re-enter your password more frequently during a session.

Additionally, you may encounter “cookies” or other similar devices on certain pages of the Website that are placed by third parties. We do not control the use of cookies by third parties.

If you send us personal correspondence, such as emails or letters, or if other users or third parties send us correspondence about your activities or postings on the Website, we may collect such information into a file specific to you.

Use of Demographic / Profile Data / Your Information

We use personal information to provide the services you request. To the extent we use your personal information to market to you, we will provide you the ability to opt-out of such uses. We use your personal information to resolve disputes; troubleshoot problems; help promote a safe service; collect money; measure consumer interest in our products and services, inform you about online and offline offers, products, services, and updates; customize your experience; detect and protect us against error, fraud and other criminal activity; enforce our terms and conditions; and as otherwise described to you at the time of collection.

In our efforts to continually improve our product and service offerings, we collect and analyse demographic and profile data about our users’ activity on our Website.

We identify and use your IP address to help diagnose problems with our server, and to administer our Website. Your IP address is also used to help identify you and to gather broad demographic information.

We will occasionally ask you to complete optional online surveys. These surveys may ask you for contact information and demographic information (like zip code, age, or income level). We use this data to tailor your experience at our Website, providing you with content that we think you might be interested in and to display content according to your preferences.


A "cookie" is a small piece of information stored by a web server on a web browser so it can be later read back from that browser. Cookies are useful for enabling the browser to remember information specific to a given user. We place both permanent and temporary cookies in your computer’s hard drive. The cookies do not contain any of your personally identifiable information.

Links to Other Sites

Our Website links to other websites that may collect personally identifiable information about you. Baijoo Niwas is not responsible for the privacy practices or the content of those linked websites.